Terms of Service

By accessing our website or using our services, you confirm that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you are accepting these terms on behalf of an organisation, you confirm that you have authority to bind that organisation.

LekhaWekha provides outsourced accounting, bookkeeping, taxation, payroll, audit-support, reporting, advisory, and related back-office services. The exact scope, deliverables, deadlines, software access, review responsibilities, and commercial terms will be agreed through a proposal, engagement letter, statement of work, or other written confirmation.

Eligible new clients may receive a complimentary trial of up to 20 productive hours, subject to prior approval and agreed scope.

• The trial is intended to demonstrate service quality, communication, turnaround, and workflow compatibility.
• It applies to one suitable live task or agreed group of tasks.
• Unused trial hours have no cash value and cannot be transferred.
• Additional work beyond the approved hours requires written commercial agreement.
• LekhaWekha may decline or discontinue a trial where access, information, scope, conduct, or compliance requirements are not satisfactory.

You agree to:

• Provide accurate, complete, and timely information, records, instructions, and access credentials.
• Ensure that you have lawful authority to share all client and employee data supplied to us.
• Maintain suitable backups and security controls for your systems.
• Review deliverables promptly and notify us of errors, omissions, or required changes.
• Retain final responsibility for statutory submissions, professional advice, client communication, and regulatory compliance unless expressly agreed otherwise.
• Use our services lawfully and professionally.

Our support may involve workflows relevant to different accounting and tax jurisdictions. Your practice remains responsible for interpreting local law and approving final submissions.

UK and Ireland

Support may include HMRC, Companies House, CRO, Revenue, GDPR, VAT, payroll, accounts-production, and tax workflows.

USA and Canada

Support may include IRS, state, CRA, payroll, sales tax, bookkeeping, reporting, and practice-management workflows.

Australia and New Zealand

Support may include ATO, ASIC, IRD, GST, BAS, payroll, statutory accounts, and tax-production workflows.

India delivery operations

Work is performed through controlled delivery processes, confidentiality obligations, and agreed access methods.

• Fees are based on the agreed hourly, managed-budget, fixed-scope, or dedicated-resource model.
• Invoices are issued according to the agreed billing cycle and are payable within the stated payment period.
• Taxes, bank charges, currency-conversion costs, software licences, and third-party expenses may be charged separately where applicable.
• Late or disputed payments may result in suspension of services after reasonable notice.
• Changes in scope, volume, urgency, complexity, or access requirements may require revised pricing.

Both parties must protect confidential information received through the engagement. LekhaWekha will process personal data and client records in accordance with the agreed instructions, applicable data-protection requirements, confidentiality agreements, and our Privacy Policy.

Access credentials must be shared only through agreed secure channels and must not be disclosed unnecessarily.

You retain ownership of your client data, source records, brand assets, and materials supplied to us. Upon full payment, you may use the final deliverables prepared specifically for your engagement. LekhaWekha retains ownership of its pre-existing templates, methodologies, training materials, internal systems, know-how, and reusable tools.

We will perform agreed services with reasonable skill, care, confidentiality, and professional diligence. However, we do not guarantee that every deliverable will be error-free where records, instructions, access, assumptions, or source information are incomplete or inaccurate.

To the maximum extent permitted by law, LekhaWekha will not be liable for indirect, incidental, special, punitive, or consequential loss, including loss of profits, revenue, goodwill, business opportunity, or data. Our aggregate liability arising from an engagement will not exceed the fees paid for the specific affected services during the period stated in the applicable agreement.

Nothing in these terms excludes liability that cannot lawfully be excluded.

You agree to indemnify LekhaWekha and AskUs Consultants LLP against claims, penalties, costs, or losses arising from unlawful instructions, unauthorised data sharing, inaccurate source information, misuse of deliverables, infringement of third-party rights, or your failure to complete required professional review and statutory obligations.

During the engagement and for the period specified in the applicable agreement after it ends, neither party should directly solicit or employ personnel materially involved in the engagement without prior written consent. Any agreed recruitment or transfer fee remains payable where applicable.

Either party may terminate services by providing the notice stated in the engagement agreement. We may suspend or terminate services immediately where there is non-payment, unlawful activity, abusive conduct, material security risk, serious breach, or repeated failure to provide required information or access.

On termination, outstanding invoices become payable and data will be returned, retained, or deleted according to legal requirements and agreed instructions.

These terms are governed by the laws specified in the applicable engagement agreement. Where no separate governing-law clause exists, the laws of India apply and courts in New Delhi will have jurisdiction, subject to any agreed negotiation, mediation, or arbitration process.

• Entire agreement: These terms, together with the proposal, engagement letter, statement of work, Privacy Policy, and agreed schedules, form the complete agreement.
• Changes: We may update these website terms periodically. Material engagement changes will be communicated or agreed in writing.
• Severability: If one provision is unenforceable, the remaining provisions continue to apply.
• No waiver: Failure to enforce a provision does not waive the right to enforce it later.
• Assignment: Neither party may assign material obligations without consent, except as part of a lawful business restructuring.